Customer Case | China to British Protective Services Air Transport
- Author:sofreight.com
- Source:sofreight.com
- Release Date:2023-09-26
01
Business background
Customers contacted our logistics consultants.After preliminary communication with customers, customers learned that customers wanted to send a batch of protective clothing to the UK.
Customers are enterprises with import and export rights, but they have never operated this aspect before, and the company has not matched any relevant document salesperson. It needs to entrust our company to fully act as air transport transportation services.
02
Operational details
Business difficulty
1. Export manufacturers need to record, issue qualification certificates, test reports and other related documents.There are no customers in the above documents, and logistics consultants need to assist in handling.
2. The goods may be damaged after receiving the goods in the destination port.
3. The FDA certificate needs to be used in the destination clearing.
4. If the inspection is encountered, the destination port will have additional costs.
Solution
1. For places where customers do not understand in the transportation of goods, logistics consultants say hello to the customer before picking up the goods to confirm the time; query the export whiter list; confirm the preparation of relevant materials; assist the customer for preparation.
2. Provide a qualified certificate that meets the latest policy requirements of the goods; check whether the inside and outside packaging of the goods is intact to avoid damage to the packaging of the goods; confirm the declaration documents before shipping to ensure consistency.
3. Receive a part of the deposit in advance to prevent customers from changing.
Customer Reviews
Customers are very satisfied with this transportation operation.
The customer did not have any experience for the first export, and was worried about whether the cargo could be transported smoothly in the early stage.The logistics consultant helps customers to handle the required documents in one hand, and the cargo transportation is very smooth.
Customers believe that the transportation cooperation saves effort, effort and money, and will continue to cooperate in the future.
Business background
Customers contacted our logistics consultants.After preliminary communication with customers, customers learned that customers wanted to send a batch of protective clothing to the UK.
Customers are enterprises with import and export rights, but they have never operated this aspect before, and the company has not matched any relevant document salesperson. It needs to entrust our company to fully act as air transport transportation services.
02
Operational details
Business difficulty
1. Export manufacturers need to record, issue qualification certificates, test reports and other related documents.There are no customers in the above documents, and logistics consultants need to assist in handling.
2. The goods may be damaged after receiving the goods in the destination port.
3. The FDA certificate needs to be used in the destination clearing.
4. If the inspection is encountered, the destination port will have additional costs.
Solution
1. For places where customers do not understand in the transportation of goods, logistics consultants say hello to the customer before picking up the goods to confirm the time; query the export whiter list; confirm the preparation of relevant materials; assist the customer for preparation.
2. Provide a qualified certificate that meets the latest policy requirements of the goods; check whether the inside and outside packaging of the goods is intact to avoid damage to the packaging of the goods; confirm the declaration documents before shipping to ensure consistency.
3. Receive a part of the deposit in advance to prevent customers from changing.
Customer Reviews
Customers are very satisfied with this transportation operation.
The customer did not have any experience for the first export, and was worried about whether the cargo could be transported smoothly in the early stage.The logistics consultant helps customers to handle the required documents in one hand, and the cargo transportation is very smooth.
Customers believe that the transportation cooperation saves effort, effort and money, and will continue to cooperate in the future.