Josie Service Guest Story Sharing Shenzhen Cargo Agent
- Author:Josie
- Source:Shenzhen Hongmingda Logistics
- Release Date:2020-06-12
Josie Service Guest Story Sharing
For our freight forwarding industry, February and March each year is a low season for our shipments. However, due to the sudden outbreak of the global epidemic, we are in a state of rush and tension every day. The epidemic had a great impact on the entire freight forwarding industry, and various problems derived from it followed one after another. For example, the export demand for anti-epidemic materials has continued to rise, and the Customs has continuously adjusted and adjusted the export documents of anti-epidemic materials; the massive suspension of international flights has resulted in very tight positions, unstable flight availability, and unprecedented air freight prices; the number of port operators has decreased, The destination port is blocked and customs clearance is slow.
In the early days of the epidemic, Hongming Logistics Co., Ltd. did not shrink back, but immediately entered a state of emergency. All departments performed their duties and tried their best to deal with the difficulties they faced. The business meeting organizes and broadcasts the position prices and timeliness of flights on various routes every day. The operation department pays more attention to the customs' requirements for export documents of shipping qualifications: the business department holds daily morning meetings and evening meetings together to provide effective transportation solutions for guests. Faster and safer delivery of guests' goods.
As an international transportation clerk, I want to share with you a case of transporting anti-epidemic materials
At 6 o'clock in the afternoon on March 10, 2020, the British guest Merry who had been working for two years left a message in WHATSAPP to inform that the epidemic has spread to Europe, the local epidemic prevention materials and their shortages, and asked me to help him find a suitable one in China Manufacturers, buy 20cbm disposable medical masks to assist local hospitals in the UK. After receiving this news, I accepted this mission request without hesitation. I started to look for manufacturers selling masks on the Internet, and went to the factory to visit the factory. After a week, I browsed hundreds of factories on the Internet, and went to visit 6 factories at most one day.
According to the manufacturer's scale, qualifications, credit, product quality, and export documents are selected. Finally, a factory in Shenzhen was selected on March 17. After the customer has paid for the goods, the factory has a one-week delivery period. During this period, I go to the factory every two days to help the customer inspect the goods at the factory, take pictures, and record videos to share the actual situation with the guests. After understanding the customer's cargo information, the Commerce Department and the Marketing Department pay attention to the flight positions and prices in the UK every day. At the same time, I will update the flight status twice for the guests. Two days before the goods were shipped, we were fortunate that our marketing department promptly noticed that CA Airlines had charter flights to London Airport, the price was 2USD/KG cheaper than the market and it was a direct flight. After the guests knew the news, I did not hesitate to choose this flight. The goods were successfully delivered to the warehouse on the 25th, and customs declaration information was provided on the 26th.
I believe many people are surprised, why our goods can be shipped so smoothly, and we are facing a series of problems, epidemic prevention products are not qualified, the customs declaration documents are not complete, the flight cannot be booked, the flight is delayed, the customs checks the goods and deducts the goods , Customers can not accept expensive freight rates.
Shenzhen Hongmingda Logistics pays more attention than the consignor, the first-line on-site monitoring and installation, and real-time tracking and feedback of the entire node.
In case of emergencies, emergency plans will be issued in a timely manner, and the rationality and self-confidence will exceed those of peers.
In the early stage of the epidemic, we have prepared countermeasures for these problems. When others are in trouble, various departments of our company adjust their mentality in a timely manner, work together, and find solutions.
The epidemic situation is currently an opportunity. The opportunity is always reserved for those who are prepared. Opportunistically, people who do not actively respond will never eat the sugar that belongs to you.
In the early days of the epidemic, Hongming Logistics Co., Ltd. did not shrink back, but immediately entered a state of emergency. All departments performed their duties and tried their best to deal with the difficulties they faced. The business meeting organizes and broadcasts the position prices and timeliness of flights on various routes every day. The operation department pays more attention to the customs' requirements for export documents of shipping qualifications: the business department holds daily morning meetings and evening meetings together to provide effective transportation solutions for guests. Faster and safer delivery of guests' goods.
As an international transportation clerk, I want to share with you a case of transporting anti-epidemic materials
At 6 o'clock in the afternoon on March 10, 2020, the British guest Merry who had been working for two years left a message in WHATSAPP to inform that the epidemic has spread to Europe, the local epidemic prevention materials and their shortages, and asked me to help him find a suitable one in China Manufacturers, buy 20cbm disposable medical masks to assist local hospitals in the UK. After receiving this news, I accepted this mission request without hesitation. I started to look for manufacturers selling masks on the Internet, and went to the factory to visit the factory. After a week, I browsed hundreds of factories on the Internet, and went to visit 6 factories at most one day.
According to the manufacturer's scale, qualifications, credit, product quality, and export documents are selected. Finally, a factory in Shenzhen was selected on March 17. After the customer has paid for the goods, the factory has a one-week delivery period. During this period, I go to the factory every two days to help the customer inspect the goods at the factory, take pictures, and record videos to share the actual situation with the guests. After understanding the customer's cargo information, the Commerce Department and the Marketing Department pay attention to the flight positions and prices in the UK every day. At the same time, I will update the flight status twice for the guests. Two days before the goods were shipped, we were fortunate that our marketing department promptly noticed that CA Airlines had charter flights to London Airport, the price was 2USD/KG cheaper than the market and it was a direct flight. After the guests knew the news, I did not hesitate to choose this flight. The goods were successfully delivered to the warehouse on the 25th, and customs declaration information was provided on the 26th.
I believe many people are surprised, why our goods can be shipped so smoothly, and we are facing a series of problems, epidemic prevention products are not qualified, the customs declaration documents are not complete, the flight cannot be booked, the flight is delayed, the customs checks the goods and deducts the goods , Customers can not accept expensive freight rates.
Shenzhen Hongmingda Logistics pays more attention than the consignor, the first-line on-site monitoring and installation, and real-time tracking and feedback of the entire node.
In case of emergencies, emergency plans will be issued in a timely manner, and the rationality and self-confidence will exceed those of peers.
In the early stage of the epidemic, we have prepared countermeasures for these problems. When others are in trouble, various departments of our company adjust their mentality in a timely manner, work together, and find solutions.
The epidemic situation is currently an opportunity. The opportunity is always reserved for those who are prepared. Opportunistically, people who do not actively respond will never eat the sugar that belongs to you.