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Express industry will strengthen the credit construction

  • Author:Erica
  • Source:Shanxi Daily
  • Release Date:2016-01-04
Express industry will strengthen the credit construction

Recently, the State Post Bureau issued the "Opinions on Strengthening the express industry credit system construction" to the end of 2020, China will establishCourier industryCredit building regulations and standards. "Opinions" to define the tasks, which include: Accelerate government integrity of the building, a sound credit system and express industry standard system, improve the courier industry credit management system, improve the credit information collection and public work mechanism, strengthen the application of credit information, strengthen industry Honesty cultural construction. 

How much effort express industry, from the popular level "double eleven" electricity supplier will be able to see it, but with this, but it is accompanied with the expansion of the express business base, all kinds of issues and the number of complaints continues to grow. December 25, 2015, when the nation's first 20 billion courier is handed out, this huge figure behind the inevitable there will be a lot of complaints. According to the State Post Bureau statistics, as of October 2015, through the "12305" consumer complaint telephone and postal industry complaints website received a total of 68,715 consumer complaints. Among them, the express delivery business issues related to accounting for 96.8% of the total amount of complaints. In addition, 43 courier companies involved in the complaint. Appeals problem is more concentrated delivery service, delays and lost shortage problem.

By 2015, the province express delivery operations of 12 companies, consumer complaints of problems in the province, delivery services 220 (33.7%), delays in 213 (36.5%), loss of deficient 92 (15.8%) three issues The most prominent, together accounting for express service and effective complaint of 86%.

"Opinions" will further regulate the development of express industry, is conducive to the healthy development of the courier industry. "Opinions" provisions, the establishment of illegal Express credit system will be subject dishonesty "black list" and joint disciplinary system as the key, and the early establishment of corporate information disclosure system and the postal industry regulatory information system, etc., which means to touch the bottom line, enter "blacklist" of enterprises will lose the trust of the market and do not have better opportunities for development. Some experts pointed out that the "opinions" in concrete action and means of implementation of some provisions, but also open to question, you need to practice after the test had to be more targeted for improvement.