Freight Story
As the exclusive freight forwarder of the internationally renowned company Wal-Mart, Costco and other companies, in addition to cargo safety, the most important thing is the efficiency and professionalism of the operation process. Sunny Worldwide Logistics can cooperate with these well-known enterprises for more than ten years. It is precisely because there is a group of efficient and professional teams to serve them.
When it comes to the exclusive operation teams of well-known companies such as Wal-Mart and Costco, here is a special introduction to our senior operator Ms. Wendy. She has been working at Sunny Sunny Logistics for 6 years and has been efficient, professional and serious. Responsible for each order, won the praise of foreign customers and domestic suppliers.
I remember it was shipped in December 2018, and Wal-Mart's suppliers shipped the goods from Jiangxi to the Shenzhen warehouse for loading. Due to the supplier's production plan, the delivery time of the goods was delayed, and the truck was also crowded on the road. The original plan was to arrive in Shenzhen early in the morning before the breakdown of customs. Now, the truck driver told me that it will arrive in Shenzhen at 10 pm. At that time, the warehouse could not be loaded after get off work, but the transportation plan was canceled at 12:00 the next morning. The container must be returned to the yard by 8:00 the next morning. If we wait until the next day to load, we must not be able to keep up with the original schedule. This will result in a high delay penalty from the supplier.
In the afternoon, Ms. Wendy learned about this situation, so she urgently convened a group meeting to develop a preliminary plan, and decided to transfer the goods from the warehouse to another yard for operation, and temporarily deployed a truck to pick up the goods. . Containers should be placed in the yard waiting for the goods. After get off work, workers are required to urgently load and unload goods. During this period, our operator Ms. Wendy regularly communicates with the delivery driver to understand the arrival of the goods, and 100% ensure that the truck picks up the goods in advance, and repeatedly confirms the loading time with the workers. Finally, the driver arrived at our designated yard at about 9:30 pm, and our operator Ms. Wendy also worked overtime to help the yard. It takes about 2 hours to load the cargo into the container and notify the truck driver to return to the terminal. The next morning, an emergency declaration was arranged to successfully resolve the problem before customs cut off and avoid high costs. Fines due to customer delays.